Voice-based conversational AI is changing how people and businesses interact with technology. From AI-powered voice assistants to lead generation AI agents, this technology makes it easier to handle everyday tasks and communicate effectively in a human like way.

AI voice technology understands, processes, and responds to human speech as if you were talking to another person. This makes interactions feel more natural and engaging.

n this blog, we’ll look at how AI-driven voice assistants are helping different industries and why they are useful for businesses.

What is Voice AI and What it can do?

Voice AI agents are more than tools for making conversations—they offer new ways for businesses to operate. In the past, businesses needed to hire people to talk to customers, manage CRMs, and provide consultations based on customer needs. Now, voice AI agents can perform many of these tasks just as effectively.

Here’s what they can do:

• Handle customer inquiries.

• Automate routine tasks like bookings and data collection.

• Provide real-time insights with human-like voice AI capabilities.

• Integrate with backend systems to keep operations organized and up-to-date.

Next, let’s explore how this technology is helping different industries.

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Use Cases Across Industries

Education

Current Scenario: Abroad education consultancies spend around 45,000 minutes per week on initial consultations, providing university lists, and answering common student queries. To manage this, they often need to hire additional staff. However, Voice AI can take over these tasks and complete the entire process.

Here’s how Voice AI helps:

• Handles incoming calls and provides information about universities, locations, and more.ore.

• Automates responses to frequently asked questions about admissions.

• Offers personalized guidance to students based on their preferences.

• Schedules calls with the team if a student is interested in moving forward.

Here is the demo of it:

Try it out with this example prompt at Svalync:

You are Amit a senior study abroad counselor at Leverage Edu. After students fill out a form on our website, your role is to call them to understand their study abroad needs. Students will have questions about universities, tuition fees, living costs, and intake options. Your goal is to address all their concerns, provide clear and accurate guidance, and help them make informed decisions about their study abroad journey. Make sure to keep your responses concise, avoiding long sentences, to ensure the conversation remains clear and easy to follow. Your tone should be supportive and informative, helping the student feel confident about their next steps.

Hospitality and Restaurants

Current Scenario: In many hospitals, patients are required to book appointments over the phone. However, calls can often be busy, leading to long wait times and frustration for people trying to schedule appointments.

How Voice AI Agents Can Solve This Problem:

• Handle reservations 24/7 using AI making reservations, ensuring no missed calls.

• Provide multilingual support to assist customers in their preferred language.

• Check and inform whether a doctor is available or not in real time.

This makes the process faster, easier, and more convenient for both hospitals and their patients.

Lead Generation

Every business needs effective tools to find potential customers. Traditionally, this involves manually cold-calling hundreds of people from a list, trying to identify those interested in the service.

With human-like Voice AI, lead generation becomes much easier and more efficient. Here’s how it works:

• Upload your list of contacts in a Google Sheet.

• The AI will call each person, ask relevant questions, and collect important details.

• It will update the Google Sheet in real time with the responses, saving time and effort.

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How to Make your own Human like voice AI assistant

If you were a developer, Creating a voice AI assistant will require technical skills and multiple steps. However, at Svalync, we make it simple for anyone to set up a human-like Voice AI assistant without writing a single line of code.

Here is how you can do it:

1. Login at Svalync

2. After logging in, you’ll land on the dashboard. From there, click on the "Send Call" option in the left sidebar.

   

3. On the Send Call page, fill in the required details, such as the recipient's number and the task you want the Voice AI to perform.

   

4. That’s it! Your Voice AI assistant is ready. Click "Send Call" to test it by receiving a call on your number.

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Conclusion

Now that you’ve seen the capabilities of Voice AI and how it can help businesses with their operations, it’s clear that this technology offers significant value. From handling customer inquiries and automating routine tasks to improving lead generation and supporting industries like education, hospitality, and more, human-like Voice AI is a practical solution for modern challenges.

If you’re ready to make your operations more efficient and enhance customer interactions, explore how Svalync can help you set up your own Voice AI assistant today!